User-generated content is everywhere. Our narrative analysis and search capability helps retailers and publishers discover and promote articles, posts or books that drive greater reader engagement, advertiser effectiveness and sales.
Consumer Reviews and Comments
With the explosion of social networking and online publishers, millions of user comments and consumer reviews are published every day. Enhance your moderation efforts and gain valuable insights from these conversations to drive greater user engagement and revenue.
The rapid increase in online consumer commentary makes it difficult to respond to your customers’ questions and complaints with timely and optimal responses. Synapsify helps provide vital discovery, engagement and issue routing ensuring optimized results and customer satisfaction.
Most social media analytics platforms provide only three measures of sentiment: positive, negative and neutral. With Synapsify added to your platform, you can measure nearly 400 dimensions of sentiment, intent and emotion. These added dimensions support the rapid discovery of brand insights including author credibility, affinity groups and purchaser funnel segments.
Your employees produce vast amounts of text-based content, but how many create content that inspires action? Synapsify can analyze this data to identify these key contributors. Let us assist your organization in evaluations, succession planning and more efficient job placement.
Synapsify organizes social media chatter to help you find the most important themes, patterns and thought-leaders no matter your agency’s focus. Relief organizations can discover what is needed and prioritize their response. Security and intelligence organizations can use Synapsify to create better predictive models and threat assessments.